FAQ

Frequently Asked Questions

Is NN Jewellery gold-plated or artificial?
Our jewellery is premium artificial jewellery with a high-quality gold-plated finish. It is designed to give a luxurious look inspired by Turkish styles.
How should I take care of my jewellery?
For long-lasting shine, keep jewellery away from water, perfume, and chemicals. Store it in a dry box after use to maintain its finish.
Do you offer Cash on Delivery across Pakistan?
Yes, we provide Cash on Delivery (COD) service in most cities of Pakistan. Availability may vary for remote locations.
How long does order delivery usually take?
Orders are usually delivered within 3–5 working days. Delivery timelines may differ slightly depending on your city.
Can I return a product if I don’t like it?
Yes, we offer a 14-day return policy. The item must be unused, in original condition, and returned with proper packaging.
Is exchange available for size or design issues?
Exchanges are possible within 14 days, subject to stock availability. Please contact our support team before sending the item back.